Position Objective:

The Clinical Supervisor is responsible for delivering daily operational excellence by providing coaching and supervision to staff and is a clinical expert practitioner specific to the department at education/staff development functions as well as designated management functions to promote high quality, cost effective health care.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Clinical Decision Making/Judgment

• Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
• Provides for the coordination of patient care throughout the continuum for areas of responsibility.
• Serves as an expert clinician, acting as a clinical resource for the staff.
• Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols and patient care delivery.
• Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
• Assists others in prioritizing patient care.

Staff-Patient Family Relationships

• Expertly facilitates the delivery of care management activities to patients and families in a culturally, developmentally and ethically appropriate manner.
• Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.

Clinical Scholarship

• Effectively performs and improves all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks.
• As part of department leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
• As part of department leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
• Supports evidence-based practices to guide care management, utilization management and social work practices, development of plans of care, and interventions.

Clinical Leadership

• Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals.  The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
• Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
• As part of department leadership is responsible for review and implementation of the Joint Commission and regulatory standards in collaboration with other department leaders.
• Fosters interdisciplinary collaboration by chairing or serving as a representative for Care Management on hospital committees and/or councils.
• As part of department leadership, participates in goals setting and prioritization.
• Participates in human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
• Supervises the on-boarding of new staff for faster ramp up.

Educational/Experience Requirements:

Required Minimum Education:

BSN is required.

Required Minimum Experience:

3 years hospital Case Management experience required; Utilization Management experience desired.

Required License/Certifications:

Required License / Certifications:

RN Licensed to practice nursing in the State of Maryland. ACM, or CCM Certification is a plus.

Working Conditions, Equipment, Physical Demands:

Must be able to hear normal sounds with some background noise.  Remembers schedules, tasks to be completed, where activities left off, etc.  Routinely lifts objects under 20 pounds.  There is reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.