Manager - Patient Access IS

Position Objective:
Team level supervision with operational responsibilities that shall proactively and sensitively develop the team and team members in manners that contribute to the Luminis Health brand and team wellbeing. Position will still be expected to perform Systems Analyst Senior, I, or III duties for up to 80% of the time.

Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Direct report management, recruitment, selection and termination along with responsibility for staff performance reviews.

• Thoughtfully works with Information Systems customers and leadership to resolve issues; including competing demands, cross-group conflict, and sensitive scenarios.

• Collaborates with team to develop and assign team member tasks, develop and complete projects, communicate team progress, and coordinate team coverage.

• Proactively grows the talent in their area; including collaboratively constructing performance goals, objectives, development plans, and giving ongoing constructive feedback.

• Actively develops organizational knowledge through active development of knowledge bases, policy contribution, and documented process development.

• Perform tasks and functions that would be considered appropriate for a Senior Analyst, Systems Analyst II or III.

Educational/Experience Requirements:

Required Minimum Education. The minimum level of education for this position includes:

• 4 years’ experience in information systems with client server application, programming or applications analysis or equivalent, such as business analysis.

• Strong working knowledge of application systems and analyst tools.

• 2 years project management experience.

Required License/Certifications:
A minimum of 1 industry-recognized or vendor certification in the applications for which the team is responsible for.

Knowledge, Skills, Abilities:

• Knowledge of project management and the ability to estimate and balance resource demands to available team capacity.

• Technical knowledge and skills related to areas of responsibility and supervision considered a plus.

• Ability to understand, diagnose and resolve team conflicts and de-escalate minor issues as they occur.

• Same skills expected as an Applications Analyst II.

Working Conditions, Equipment, Physical Demands:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

There is reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.