Coordinator - Volunteer Services

Position Objective:

Responsible for the overall coordination of volunteer programs and services to include program development for volunteer opportunities; recruitment, onboarding/orientation, and training of volunteers; as well as systems and records maintenance. Works closely with Auxiliary Volunteer Placement teams to support their efforts as well as supporting the volunteer workforce with requests.  Primary point of contact for Student Volunteers, Survivors Offering Support (SOS) leadership and volunteers, as  well as the  Project Search program in conjunction with external partners.

Essential Job Duties:

1.      Seeks out new opportunities for creating and/or expanding volunteer service lines.

2.      Works closely with hospital department contacts to ensure that volunteers are performing within standards/expectations.   Troubleshoots issues that may arise, providing coaching/counseling as needed.

3.      Develops and maintains external professional relationships serving as point of contact with school counselors and community organizations to aid in recruitment of volunteers.

4.      Focuses on marketing efforts to include webpage, social media, printed materials, and participation in community events, representing the Volunteer Services programs of AAMC.

5.      Responsible for onboarding/orientating Student Volunteers, SOS Volunteers, Project Search participants as well as other patient advisory/mentoring groups and assisting Volunteer Placement team, as needed.

6.      Maintains volunteer database in order to accurately report volunteer hours as  well as  systems/data management necessary to onboard volunteers, ensure proper access (physical and electronic), monitoring compliance for annual  requirements, as well as forms maintenance/updates.

Educational/Experience Requirements:

-          BA/BS degree

-          Two years prior work experience involving program/event coordination.  Experience with formstack or similar form building software.

Required License/Certifications:

-          None

 Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands -

    Mainly sedentary/light work

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.