Advanced Medical Assistant - MDPCP Remote Patient Monitoring (Remote),CMA, RMA or AAMA Required

Position Objective:

Advanced Medical Assistants (AMA) perform a variety of administrative and clinical tasks to help improve care to patients, and support providers. They are an essential part of the advanced primary care team and facilitate meeting the goals of the Maryland Primary Care Program. Their main responsibility is to oversee  the Remote patient monitoring program and the support the physician in Telemedicine on Demand program  They help the physician determine how best to meet patient needs and engage them in their own care using a variety of tools, processes, and personnel as appropriate. They maintain knowledge of care management, behavioral health, and chronic disease self-management resources available to patients and facilitates patients’ adoption of these services. They play an integral role in promoting access to appropriate care, including overseeing care management and coordination activities for the patients of the primary care practice.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Pre-visit planning workflow to ensure care completion prior to visit whenever possible, and After-visit summary review with patients whenever appropriate
2. Ensures patient engagement and education. Engagement by involving the patients in activities to improve their health. Education by cultivating the patient about self-management practices they can undertake to gain greater control of their health status.
3. Manage many aspects of the patients care:  referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services. Responsible for working with patient and patients care team to coordinate change readiness, needs assessment and develop an individualized treatment care plan
4. Assist patients in setting SMART goals for self -management, teaching them how to do self-management tasks and report abnormal findings to their physician team. Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments;
5. Collaborate with physicians, hospitals, ER and other frequently used healthcare resources to clarify roles, develop effective timely communication between the care teams; and in assessing the patients progress toward individual health care goals. Oversees the development, procurement, and adoption of patient self-management educational resources used by the primary clinical teams.

Educational/Experience Requirements:

• Minimum of three (3) years of experience as an Medical Assistant, demonstrated experience in a leadership role as a Medical Assistant

Required License/Certifications: 

• CMA, RMA or AAMA (through an approved/accredited organization). Must maintain Certification or credentials while employed

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands –

Light Work

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.